HGD Crossroads

Author: Goal Detective Cindy

  • Storytime: From car crash to taking action

    Storytime: From car crash to taking action

    One of the forks in my crossroads journey happened on 1 November 2025 some time around 3 to 5pm, the timeframe is a little blurry in my mind. I was driving from my home in Whangarei to Auckland to pick up my big dog Buddy. She had been staying with my Aunty while I had some ground work done, and got a hiab in, to turn my tiny house around to face the view.

    I was sticking to the speed limit because a few days before this I had been given a ticket for speeding. I am so thankful for this, things could have been a lot worse otherwise. My small dog Fluffy and I were listening to music when a car pulled out in front of us from the Marsden Point Road intersection that goes to Rurakaka. I was heading south on State Highway 1. At this point everything slowed down. I could see the car pulling out, and I could also see I was not going to stop in time. There was a gap in the oncoming traffic, and the car pulled out of the intersection to cross the road to head north. I tried stopping, but could already see that I wasn’t going to be able to stop in time. Thankfully the only cars involved were the other car and mine.

    The impact was loud, then the air bags slammed out of their casing in the steering wheel. I managed to limp my car off the road onto the gravel pit just past the intersection. The other car managed to pull off the road on the north facing side.

    I didn’t feel the pain in my chest straight away. I know I kept saying I was in shock. I also tried to phone my eldest son but he was working. He phoned back but by that time I was in deep shock and the pain really started to kick in. A gentleman and his friend had pulled over next to me and I asked him to answer the phone for me. Fluffy was fine if you were wondering.

    A passerby was a nurse, or some medical professional, and she looked me over. And an ambulance was called. Maybe by this time more police had arrived, I am not sure. Not long after the accident had happened a police officer was driving north and pulled over to the accident site. By this time I was sitting on the footwell of the ute of the gentleman’s ute who had pulled over to help.

    The ambulance arrived and I was put in the back of the ambulance, my neck was hurting, my back was hurting, and my ribs felt like they were on fire. I was asked a lot of questions. Then things get really blurry. Then I was at the hospital, a neck brace put on, then lots of tests, and at some time I had a CT scan, blood work, some pain medicine. My shirt and bra was cut off and I was put in a hospital gown.

    My oldest son finally arrived at the hospital, he had driven straight out to where the accident had happened and picked Fluffy up and took her home. Then he came to the hospital, and he stayed with me for about 5 hours while I was there. 

    My gosh did I hurt.

    Apparently I broke my ribs, dented my neck, and hurt my back in the upper section near my shoulder blades, as well as re-hurting my lower back.

    After getting released from the hospital my son drove us home, he lived on the same property as me in his own cabin. As we were driving home, the song hurt by Johnny Cash  came on “I hurt myself today…” This made me laugh, and my gosh that hurt too.

    Once we got home, my son helped set me up in bed. Pillows behind me to support me, he got my laptop and speaker. Maybe got me food, and made me a cup of tea. And for the next few days when he was home if I texted him he would come up and make me a cup of tea.

    My ribs were really sore, my… well my whole upper body was in agony. My tiny house is only 8 meters, about 20 steps from one end to the other. It took everything out of me to just walk, well limp, from my bed to the toilet. 

    For the first few days I stayed in bed and only left if I couldn’t wait for my son to make me a cuppa, or to go to the toilet. To feed the animals I couldn’t bend over so I had to squat to pick things up off the floor, or leave them until my son could pick them up.

    After about day three, I decided that I had to start getting my strength back, so I walked from my tiny cabin up to where my gravel driveway joined the shared driveway. This is about 62 steps there and another 62 steps back. I had to hold my ribs when I did this, and I had to take one step at a time. The first day I could only do one of these walks, and I did it about 4 times that day. 

    I think the next day I did 2 repetitions about 4 times. And it slowly started to get easier. The pain was still bad, like really bad, not as bad as giving birth without pain meds, but close.

    I only had a medical certificate for two weeks, so I had to get some of my strength up as I worked for myself as a Domestic Support personal doing cleans. I couldn’t afford to take more time off.

    Slowly over time I was able to start walking easier, my ribs started to hurt less, and my body got used to the new levels of daily pain. Some days the pain is tolerable, some days the pain seems unbearable. 

    Which leads me to the point of this story. I have a goal: in this case I was able to walk well enough to be able to work again. And taking baby steps, literally in this case, to get to the big goal.

    Your big goal may be daunting and overwhelming, but if you break it up into baby steps, even extremely baby steps, then you will achieve your goal. Just take that first step.

    My next step is getting enough Crossroads Goal Investigators into my program so that I can stop the cleaning work that hurts my body. But right now I need to continue to do cleaning work. Okay that sound wishy washy, lets get real figures:

    • Hold 4 x 1:1 Goal Investigator Sessions &  Sell 4 Tigers Eyes Plans per week OR 17 Tigers Eyes Plans per month & 17 1:1 Goal Investigator Sessions per month
    • I want to achieve this by 31 September 2026
    • My Action Steps:
      • Daily shorts/reels on YouTube and Instagram/Facebook
      • 1 Long form video per week
      • 1 blog post per week
      • Meta Ads
      • Google Ads
    • Roadblocks that are on my path:
      • I have been diagnosed with osteoarthritis, this may have been brought on by the car accident. So I am still dealing with daily pain, some days better than others. 
      • My energy levels are low
      • I sabotage myself (often).
      • Procrastination is not my friend.

    I am not going to let my roadblocks stop me, I am going to be kind to myself, but I am also going to push through my pain. Because I want to help other people like me who are at a crossroads in their life, and help you to find your path. If you want help on your own Crossroads Journey come join us in the Crossroads Program or get a 1:1 Goal Investigation Session and we can work together to navigate your path.

  • Learn the basics of Goal Investigation

    Learn the basics of Goal Investigation

    Take the overwhelm out of your Crossroads Journey

    Learn how to investigate your goals and take the overwhelm out of navigating the crossroads you are currently at, whether that’s in your career, your life, your relationships, or even how you manage your money. This video will step you through getting a look at your life now. Idea Playground of your paths you are exploring. Then you will set up your first short-term goal.

    Get a snapshot of your life now

    So that you know where you want to go, you will first need to know where you are right now. So in your journal, or if you are part of the HGD Crossroads Program, use the Life Assessment and Reflection Worksheet.

    How satisfied are you with your Wealth Life Area: that is your career/job/occupation or business, what you do with your money, any debt that you have, and any savings or investments that you may have.

    You will use a scale from 1 (most satisfied) to 5 (least satisfied) [on-screen text: the Satisfaction scale]. And next, how important is your Wealth Life Area to you? 1 being the most important and 5 being the least important.

    How satisfied are you with your Relationship life area: this is all of your relationships – family, friends, partner, workmates. Using the same scale, rate how satisfied you are. Now, how important are your relationships to you?

    Finally, you will look at your wellbeing life area: this encompasses your health and fitness, your overall wellbeing, your living conditions, what you do in your free time, how relaxed you are, and your feeling of being in control of your life.

    Once you have this snapshot, take a few moments to journal a reflection. How do you feel about where your holistic life is right now? What do you want to change? What area of your life are you happy with right now? What area of your life needs attention right now?

    Idea Playground

    Now that you know where you are, we can start brainstorming where you want to go, or the crossroads that you are at. This will help you with the next step, where you will plan your first short-term goal or trial Crossroads path.

    On a fresh page in your journal or in the Idea Playground worksheet, either create a mind map or free-write your thoughts. From your life snapshot, what do you want to explore more? Do you have an idea of what your short-term goal will be? Just dump all of your thoughts out of your brain and onto the page. This will help to free up your brain and help you to gather your thoughts about what you want to achieve.

    Your short-term goal roadmap

    Now that you know where you are in life, and you have dumped your thoughts, let’s get the goal details fleshed out.

    1. Give your goal a title
    2. Describe your goal
    3. When do you want to achieve your goal? The goal deadline.
    4. What does goal success look like? How will you know you have achieved your goal?
    5. What do you need for your goal?
    6. What do you already have for your goal?
    7. What do you have to do to achieve your goal? Your action steps.
    8. Out of what you have to do, what is the first action step?
    9. Remember to record your achievements and to celebrate them

    If you would like to go deeper with your Crossroads Journey, head over to my website and enrol in Module 1: Basics or book in for a 1:1 Video Call Goal Investigation Session. https://hgdnz.online/

    Bye for now, go and take your first action step.

  • Your Dream Plan: Month 1 – Clarity & Confidence

    Are you ready to start building the life you actually want? Month 1 of Your Dream Plan Action Life in 12 Months is all about Clarity & Confidence — getting clear on what matters most and taking your first small, meaningful steps forward.

    This month is designed to help you reflect, prioritise, and begin creating momentum without overwhelm. Think of it as your foundation month: everything you do here will make the next 11 months easier, more focused, and far more intentional.

    What to Expect This Month

    Your Month 1 journey is broken into four weekly steps, each building on the last. You don’t need to have all the answers — you just need to show up and explore.

    Week 1 – Brain Dump + Clarity Starter

    This week is about getting everything out of your head. The goal is to notice what matters most, identify the noise, and start to see patterns. You’ll explore your life as it is now, without judgement, and start uncovering the areas that need attention.

    Week 2 – Boundaries + Energy Check-In

    Where is your energy going? What drains you? What fuels you? This week helps you notice your patterns and begin making space for what supports your goals. It’s about creating a sustainable rhythm — not doing more, but doing what truly matters.

    Week 3 – Micro Dreams + Action Planning

    Small, intentional goals are powerful. This week, you’ll identify your Micro Goals — the actionable steps that are meaningful, achievable, and aligned with your priorities. These small wins build momentum and confidence.

    Week 4 – Progress Review + Next Step Planning

    By week 4, you’ll reflect on your progress, celebrate wins (even the small ones!), and shape a personalised plan to move into Month 2 with clarity and momentum.

    How You’ll Work Through Month 1

    You’ll be supported every step of the way:

    • Weekly worksheets: Brain dumps, reflections, and goal planners to guide your journey
    • Check-ins via email: Optional personalised feedback through email packs
    • Space to reflect and act at your own pace: No pressure, no live calls — just consistent, meaningful support

    Your Mission This Month

    By the end of Month 1, you’ll have:

    • A clear sense of what matters most in your life right now
    • Identified your energy drains and sources of support
    • Started working on at least one Micro Goal
    • Built confidence in taking consistent, small actions
    • A personalised plan to carry forward into Month 2

    Remember: this isn’t about perfection. It’s about progress, reflection, and action — one email, one worksheet, one step at a time.

    Next Step

    Your journey starts with Week 1: the Brain Dump + Clarity Starter. Start exploring your thoughts, feelings, and priorities — and don’t worry if it feels messy. This is your life, your pace, and your path.

    By showing up now, you’re already moving towards the life you truly want. Let’s get started!

  • When the Roadblocks Aren’t Visible

    When the Roadblocks Aren’t Visible

    This is what it looks like to live with chronic pain and PTSD. There are no visible signs that anything is wrong. Like the saying goes, you shouldn’t judge a book by its cover. Just because someone looks like everything is okay doesn’t mean that it is.

    Sometimes the biggest roadblocks aren’t the ones people can see. They’re the ones that happen quietly — in your body, in your mind, in your energy levels. Chronic pain, mental health challenges, grief, burnout… they can all slow progress in ways that don’t show up on the outside.

    Here’s what I’ve learned about moving forward when your roadblocks are invisible:

    1. Set flexible milestones. Give yourself space to adjust deadlines if your health or circumstances shift.
    2. Use micro-steps. On tough days, even 5 minutes of progress counts.
    3. Plan for recovery time. Build rest into your schedule the same way you build in work.
    4. Celebrate quiet wins. Not every victory has to be big to matter.
    5. Communicate when needed. You don’t have to share everything, but letting trusted people know your needs can ease the load.

    If you’re facing roadblocks — visible or not — remember: progress isn’t about speed, it’s about direction. Even small steps can keep you moving toward your goals.

  • The Kettle Chronicles: A Productivity Tale

    Just a thought… For the jug to boil, it probably needs to be plugged in. 😅

    The problem now is…
    I’m comfortably sitting down, working on the article… waiting for the jug to boil…

    Now I have to get up…
    → Plug the jug (electric kettle) in…
    → Sit back down…
    → Wait for the jug to boil…
    → Forget about the jug that just boiled…
    → Reboil the jug…
    → Finally, make the cup of tea…
    → Sit back down…
    → Forget about the tea I just made…

    THANK GOODNESS I put the thermal lid on.

    Ahhhh… hot tea. Victory.

    Goal Detective Wisdom:

    This, friends, is how productivity actually works some days.
    It’s messy.
    It’s human.
    And sometimes, it takes four rounds with the jug before you get that one perfect cup.

    Need help sorting your time before your tea goes cold again?
    Start with the [Time Finder Worksheet], free to download. (Just don’t forget where you saved it.)

  • Goal Investigation Starter Guide – Welcome and Introduction

    Goal Investigation Starter Guide – Welcome and Introduction

    Your First Step Toward Creating Your Dream Plan Action Life

    Download Guide and Worksheets FREE

    This Starter Guide gives you a full sneak peek of what to expect in future Goal Investigation Weekly posts. Ready for more? Week 1 launches soon!

    Hey there, Investigator-in-the-Making!

    I’m Goal Detective Cindy, founder of Holistic Goal Detectives LTD — and your guide on this journey toward Creating Your Dream Plan Action Life.

    This Starter Guide introduces you to the tools, systems, and mindset shifts that can help you move toward the life you want — or at least that first, doable goal.

    You’ll also get a sneak peek into what to expect in the Goal Investigation Weekly series, and you’ll walk away with tools you can start using right now. Just simple, practical steps to help you investigate your goals like a pro.

    Who This Guide Is For

    This is perfect for you if:

    • You are at a crossroads and want help working out which path to take
    • You want to feel clearer, calmer, and more capable of moving forward
    • You love journaling, planning, or personal growth (even if it’s messy sometimes)
    • You’ve never had a coach — or maybe you’re curious what it would feel like to have one

    What Is a Goal Investigation?

    A Goal Investigation is exactly what it sounds like:
    It’s where you investigate what you truly want — and why.

    We start with reflection.

    You’ll take a snapshot of where your life is right now, then zoom in on one life area that matters most to you. From there, you’ll gently define a simple, meaningful goal — and break it down into something doable. Let’s get started,

    Cindy
    Your Friendly Goal Detective

     What Is a Goal?

    A goal is simply a clear decision about what you want to create or change in your life — and the steps you’ll take to make it happen.

    Goals give your dreams structure.
    They turn someday into soon — and give you a way to track progress, stay motivated, and celebrate the little wins.

    What Makes a Good Goal? Try SMART.

    SMART is a simple tool to help you shape your goals into something achievable — not just wishful thinking.

    • S – Specific
       What exactly do you want to achieve?
    • M – Measurable
      How will you know when you’ve made progress or finished?
    • A – Achievable
       Is it realistic for your energy, time, and resources — but still helps you grow?
    • R – Relevant
       Does it matter to you? Will it make a difference in your life right now?
    • T – Timebound
       When do you want to complete it by? A deadline helps keep things moving.

    Try It Now:

    Write down one small goal you’d love to explore.
    Then ask:
    ✔ Is it SMART?
    ✔ Can you tweak it to be clearer or more doable?

    This might be your first mini-investigation — and a great warm-up for what’s ahead.

     Life Assessment (Lite Version)

    Before we zoom in on one goal, let’s take a quick snapshot of where you’re at.
    Use a 0–10 scale to rate your current satisfaction in each of these five life areas:

    Life AreaScale 0-10What about this Life Area do you want to focus on?
    Finances
    Health
    Career
    Relationships
    Joy
    Which area feels most important to you right now? That’s where we’ll begin.


    Brainstorming: Idea Playground

    Take the life area you want to focus on — and let your ideas flow.

    Use a fresh page in your journal or even just a blank piece of paper; to brain-dump all your thoughts, hopes, and changes you’d love to see. Don’t overthink — just write freely.

    Then, choose one idea or goal to carry forward.

    Goal Details

    SMART ElementYour Notes
    SpecificWhat exactly do you want to achieve?
    MeasurableHow will you know it’s done?
    AchievableIs it realistic and growth-focused?
    RelevantWhy does this matter to you now?
    TimeboundWhat’s your deadline or timeframe?
    Monthly Task Tracker (Record your first three action steps)
    Tick when completeAction StepsDue DateFinish
    Action Step 1x
    Action Step 2x
    Action Step 3x

    Start small — you’re not behind. You’re beginning.

    Next Steps With Holistic Goal Detectives:

    1. Want hands-on off support: Holistic Goal Detectives blog has free and paid articles that can help you on your journey to Creating Your Dream Plan Action Life. www.hgdnz.online 
    2. The Goal Investigation Weekly NZD$4.50 per week, you can choose to pay weekly, monthly, or yearly. This series takes you through the whole process, starting where you are and guiding you on the path to Creating Your Dream Plan Action Life. www.hgdnz.online 
    3. Want to go deeper with 1:1 Coaching via Google Meet or In Person (Whangarei only). https://hgdnz.online/11-goal-coaching-session/
      1. Express Coaching 30 Minutes
      2. Premium Coaching 60 Minutes
  • 💭 Living With Anxiety: When Everything Snowballs

    💭 Living With Anxiety: When Everything Snowballs

    Do you have days where everything just spirals?

    You start off doing your best — maybe even with a plan in place — and then one small thing goes wrong. Then another. And another. Suddenly it feels like your whole day is falling apart, and you’re just trying to keep your head above water.

    🚨 One Thing After Another…

    It might go something like this:

    You need a new phone — already stressful. Now you’ve got to figure out new settings and tech.
    Then your phone runs out of data. So you try to set up the Wi-Fi… but you can’t remember the password.

    You go to the dairy to grab milk — and your bank card doesn’t work. It’s expired, and the new one hasn’t shown up yet.

    You head to the bank to sort it out — but there’s no parking anywhere. You finally get a park, but the meter is ticketless and now requires your license plate number and payment.

    It accepts coins or card — but your card’s expired… and do you even have enough coins?

    You’re standing there, second-guessing everything, while the clock ticks and your stress climbs.

    You finally get a new card, head back to pay for the milk… and it still doesn’t work.
    Luckily, someone offers a workaround. It goes through.
    But by now? You’re exhausted, overstimulated, and one step away from snapping.

    😰 Recognising the Spiral

    Anxiety doesn’t always announce itself with panic attacks or dramatic symptoms.
    Sometimes it creeps in through everyday frustrations — until your body is in full fight-or-flight mode, and you’re just trying to survive the next five minutes.

    🧠 Signs You Might Be Spiralling:

    • You’re short-tempered, shaky, or disconnected
    • You freeze over small decisions
    • Your brain keeps skipping or looping
    • Everything feels urgent or impossible

    🧰 What Helps?

    Everyone’s different — but here are a few things that can break the loop:

    • Having a calm support person — even just someone to be present or help you think through the next step
    • A hot drink or comforting ritual — whatever helps you pause for a moment
    • Intentional breathing — slow inhales and longer exhales
    • A hot shower or a cold splash — to reset your nervous system
    • Stepping outside or walking — movement helps
    • Permission to drop something — one task, one pressure, one “should”

    📩 Need help figuring out your next step?
    You’re welcome to fill out this free Goal Investigation Form.

    It’s designed to help you reflect, reset, and get back on track — even if your brain feels scrambled.
    No pressure, no judgment. Just a way to sort through the chaos and get support if you need it.

    🗣 Let’s Talk About It

    What does anxiety look like for you when everything starts to pile up?
    What tools or routines have helped you get back to baseline?

    You’re not alone if your day sometimes feels like a pressure cooker. Whether you’re managing anxiety long-term or just having a rough patch, there’s strength in how you keep showing up.

    And if you ever want support mapping out better systems for days like this, I’ve got tools that help. No judgment. No pressure. Just simple structure when things feel like too much.

  • ✨ Movement, Mindset, and Motivation — In Your Inbox

    ✨ Movement, Mindset, and Motivation — In Your Inbox

    How Email Coaching Can Support the Life You’re Designing

    📝 Real Talk
    Let’s be honest — staying motivated isn’t easy.
    Whether you’re rebuilding after burnout, navigating grief, or juggling all the hats, sometimes the hardest part is just keeping yourself going.

    Here’s the truth:
    💡 Motivation will let you down.
    That’s not a flaw — it’s just life.

    The key?
    Build habits that hold you — especially on the days you don’t feel like showing up.
    Habits rooted in clarity, support, and kindness — not pressure.

    🌿 Maybe You’re:

    • Overworked
    • Burned out
    • Holding it all together for everyone else
    • Recovering from trauma or grief

    Whatever your story, you deserve support.
    Pause.
    Take a deep breath.
    Let’s set you up to take care of you.

    💌 Enter: Inbox Investigators

    My simple, flexible, email-only coaching program.
    No Zoom. No pressure. Just gentle, personal support — in your inbox.

    👉 Explore the coaching plans here

    🌱 The Trio That Keeps You Going

    🏃‍♀️ Movement

    Encouragement to take action — even when energy is low.

    Examples:

    • Task check-ins
    • Mini goal-setting nudges
    • Gentle accountability

    🧠 Mindset

    Support to reframe challenges and celebrate progress.

    Examples:

    • Coaching reflections
    • Reassurance that it’s okay to pivot
    • Encouragement to rest without guilt

    ⚡ Motivation

    Delivered when you need it most — no Zoom, no judgment.

    Examples:

    • Weekly prompts
    • Celebrating wins (big and small)
    • Support without overwhelm

    💌 Why Email Coaching Works

    Life doesn’t always follow a schedule — and inbox support lets you grow at your own pace.

    It’s flexible.
    It’s personal.
    And it’s powerful — especially if traditional coaching feels too intense or out of reach.

    You don’t have to:

    • Show up perfectly
    • Have all the answers
    • Push through exhaustion

    You just need to start — and I’ll meet you where you are.

    🎯 Choose Your Coaching Path

    Whether you need a light check-in or a full coaching journey, Inbox Investigators has a plan that fits:

    ✅ Lite Week – A gentle, low-pressure start
    ✅ Trial Plans – Full access, no ongoing commitment
    ✅ Monthly or Bundled Plans – For steady support and savings

    👉 Click here to explore the coaching plans

    💛 You’re Not Behind

    You’re not failing.
    You’re designing your life — one step at a time.

  • Today is a good day to take action

    Today is a good day to take action

    Hey there, Goal Investigator! If you’re waiting for a sign, a push, or a nudge to start working on your goals and dreams, consider this it. You’ve got this! Sometimes, the idea of taking that first step can be scary, like a terrier. But remember what Mel Robbins says: 5, 4, 3, 2, 1, launch. In this case, it’s 5, 4, 3, 2, 1, take action.

    Today is a good day to take action

    Hey there, Goal Investigator! If you’re waiting for a sign, a push, or a nudge to start working on your goals and dreams, consider this your push. You’ve got this! Sometimes, the idea of taking that first step can be scary and terrifying. But remember what Mel Robbins says: be like a rocket going into space 5, 4, 3, 2, 1, launch. In this case, it’s 5, 4, 3, 2, 1, take action.

    Often, we get caught up in our heads on what we should do and get stuck in analysis paralysis. We get so stuck in the research stage that we forget to actually take action and get started. Because at the end of the day, we aren’t going to achieve our goals and dreams if we don’t start taking action. It doesn’t have to be a big, scary action; it can be baby steps. It’s just the first thing you can think of to get started. Often, the hardest part is getting started.

    Is there a daily activity you can incorporate to build a habit and make progress? For instance, if your goal is fitness, consider a thirty- to sixty-minute walk before work with your dogs. The initial attempts might be challenging, but if you persist, it will soon become a part of your routine.

    Another example is if you are writing a book, is there a time of the day that you can write for thirty to sixty minutes, OR are you more motivated with a number of words? How many words each day can you write at a minimum? My minimum number of words daily is 300. It is a doable amount, and often, I will write more than this. 

    What I am saying is to set a minimum goal to get you started, and often, once you are started, you will do the full amount or more.

    Let’s build a community of support and motivation. Share your tips and tricks for getting started and staying on track. Together, we can overcome procrastination and achieve our goals.

  • Take baby steps

    Like many of you, I often feel overwhelmed by a large goal or an extensive Task Tracker list. The sheer magnitude can lead to procrastination, self-sabotage, or a belief that the task is too daunting to tackle. However, I’ve discovered a powerful strategy that brings relief: breaking it down into manageable baby steps.

    First, I gain an overview of what I want to achieve by brainstorming the goal and listing all the tasks I need to complete. I also take time to define what success looks like for me. Then, I work backward from the desired outcome, identifying the steps needed to reach it. Once I have a clear destination in mind, the next step is to plan my first move. This simple act of planning helps me feel more in control of my journey.

    What is the very first thing I need to do? Is there anything else I can tackle in the meantime? Sometimes, I find myself waiting for someone else to respond. During those moments, it’s essential to practice patience and tolerance. Can I do something else while I wait?

    Personally, I start with the big picture and then determine the next step. After completing that step, I move on to the following one. At times, I need to plan several steps in advance, especially if they build on each other or if there are time-sensitive tasks involved.

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